so this gets even better. my boss told the HR rep about the lady mocking us yesterday, and it turns out she's pretty high up on the food chain!!! she fessed up when HR confronted her about it, and apologized. hullo??? how about an apology for US?! b*tch. the best part...HR told them that we're a production operations team and they need to understand that and deal with it. or MOVE! score one for the good guys! haha, i'm really hoping they move. we're all making conscious efforts to talk loudly on the phone to our borrowers (which isn't very hard for some!), order payoffs on speakerphone, and turn up the volume on our computers so that when we're IMing, all they keep hearing is "boink! boink! boink!" just so they go nuts, and they can't say anything cuz we're WORKING. so our plan is to just drive them away. :) hope it works!

i usually see them around the halls and in the breakroom, and we're usually cordial, "hello, how are you?" smile, nod, etc. but today, one of the ladies and i crossed paths, and she had this stupid grin on her face and made eye contact. i glared for a second before looking beyond her fake smile. what makes her think i want her to smile at me, however fake it may be? grrr...they're just so irritating!